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We typically respond within 2 business days. For science and methodology questions, the more specific the better — we love those conversations.

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Good topics to write about

  • · Questions about the methodology or specific factor weights
  • · Bug reports or unexpected calculator behaviour
  • · Suggestions for new factors or improvements
  • · Press or media enquiries

For medical questions, please consult a qualified healthcare professional. We are not able to give clinical advice. See our FAQ for common questions about the model.

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